Last Updated: 11 February 2026

This Decision Reset Service Agreement (“Agreement”) sets out the terms under which SteadySteps by Daria (“SteadySteps”, “we”, “us”) provides a one-off structured decision-support session.

By proceeding with payment and/or booking confirmation, you confirm that you have read, understood, and agree to be bound by this Agreement.

This Agreement operates in conjunction with the SteadySteps Terms & Conditions and Privacy Policy. In the event of any conflict, this Agreement shall prevail in relation to the Decision Reset Service.

1. Nature of the Service

The Decision Reset Session is a one-time, 60-minute structured consultation designed to:

• Clarify your child’s practical and emotional support needs
• Define non-negotiables for future childcare
• Identify patterns from previous placements
• Reduce the risk of repeated decision-making errors
• Establish structured criteria for safer future hiring
  
  

This session provides structured advisory guidance only.

It does not include:

• Nanny search or introductions
• Candidate vetting or screening
• Ongoing support
• Follow-up sessions
• Employment advice
• Legal advice
• Clinical, therapeutic, or medical services
• Safeguarding investigations
• Placement guarantees
  
  

No ongoing advisory relationship is created.

2. Advisory Scope and Professional Boundaries

The Decision Reset Session is a structured consultation service.

It does not constitute:

• Therapy
• Medical advice
• Clinical assessment
• Legal consultation
• Employment consultancy
  
  

Any implementation of guidance remains the sole responsibility of the client.

SteadySteps does not assume responsibility for decisions made before, during, or after the session.

3. Fee and Payment

The fee for the Decision Reset Session is £200.

Full payment is required in advance to confirm booking.

The service is deemed commenced upon:

• Receipt of payment, and
• Confirmation of booking, and/or
• Commencement of session preparation or delivery (whichever occurs first).
  
  

The session is deemed fully performed upon completion of the scheduled 60-minute consultation.

Fees reflect structured professional time and preparation and are not contingent on outcome.

4. Statutory Cancellation Rights (Consumer Contracts)

Where applicable under UK consumer law, clients may have a statutory right to cancel this Agreement within fourteen (14) days of entering into it.

By booking and confirming the session within this period, the client expressly requests that the service begin before the end of the statutory cancellation period.

If cancellation occurs:

• Before the session has been delivered, SteadySteps may retain an amount proportionate to preparation work already completed.
• After the session has been fully delivered, the right to cancel is lost and no refund shall be due.
  
  

Nothing in this Agreement limits statutory rights where they cannot legally be excluded.

5. Credit Toward Placement

If the client proceeds with the full SteadySteps Placement Service within fourteen (14) calendar days of the Decision Reset Session, £150 may be credited toward the £800 placement fee.

This credit:

• Is valid for 14 calendar days only
• Is non-transferable
• Cannot be exchanged for cash
• Cannot be applied after expiry
• Does not reserve placement availability

After 14 days, the credit expires automatically.

6. Cancellations and Rescheduling

If the client cancels more than 24 hours before the scheduled session, the session may be rescheduled once.

Cancellations within 24 hours may result in forfeiture of the full session fee.

Failure to attend without notice constitutes forfeiture.

If SteadySteps must reschedule due to unforeseen circumstances, an alternative date will be offered.

This clause operates in conjunction with Section 4 (Statutory Cancellation Rights).

7. Client Responsibility

Clients agree to provide honest, accurate, and complete information regarding:

• Child needs
• Behavioural patterns
• Household dynamics
• Previous childcare experiences
• Safeguarding concerns
  
  

SteadySteps shall not be responsible for outcomes based on incomplete or inaccurate disclosure.

8. Confidentiality and Recording

All information shared during the session will be handled in accordance with the SteadySteps Privacy Policy.

Clients agree not to record the session without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, SteadySteps shall not be liable for:

• Decisions made following the session
• Outcomes resulting from implementation
• Employment arrangements entered independently
• Indirect, incidental, or consequential losses
  
  

Total liability, whether arising in contract, tort (including negligence), or otherwise, shall not exceed the £200 session fee.

Nothing in this Agreement limits liability where it cannot legally be excluded.

10. Termination

SteadySteps reserves the right to terminate or decline the session if:

• False or misleading information is provided
• The client behaves inappropriately or abusively
• Safeguarding concerns arise requiring referral
  
  

In such cases, refunds are at SteadySteps’ discretion.

11. Entire Agreement

This Agreement constitutes the entire agreement between the parties relating to the Decision Reset Service.

12. Governing Law

This Agreement is governed by the laws of England and Wales.